E-Bike & Mountain Bike Hire Port of Eden

• A minimum of 6 bikes needs to be pre-booked for our service. Should we not reach this minimum, we will inform you prior to your arrival.
• If the ship doesn’t dock, we understand the disappointment and will process a refund for you. However, please note that certain non-recoverable costs such as catering and staff time already allocated may be deducted.
• You agree to Navigate Expeditions charging your credit card for all costs associated with repair of our equipment that is damaged beyond general wear and tear and/or for the recovery/ replacement of equipment that isn’t returned by the hirer in a timely manner
• The hirer is liable for all debt recovery costs born by Navigate Expeditions associated with the recovery or repair of our equipment that you hire, including the administrative and legal costs of recovery, any debt overdue by 28 days or more will be reported to debt reporting agencies
• You agree to pay a late fee of $66 per item, per hour or part thereof for all equipment returned later than the agreed time
• In order to avoid costs associated with late fees or replacement you must ensure the security of our equipment throughout your hire timeframe
• A 10% surcharge will be applied on NSW Public Holidays to help offset the increased wage expenses incurred on these days.
• If we cancel a bike hire due to operational requirements we will notify you as soon as possible and offer you a full refund
• If you cancel; more than 7 days before the tour, we may retain 10% of the amount paid as an administration fee; more than 48 hours, but less than 7 days, we may retain 50% of the total amount paid; less than 48 hrs prior to the tour or if you do not appear for the tour, we may retain 100% of the total amount paid
• Guests are required to sign an indemnity and waiver release
• Guests are required to wear a helmet when cycling in NSW, read more about road rules for cyclists 
• Guests must adhere to the Leave No Trace principles and mountain bike code of conduct
• Please read our Terms and Conditions before booking

 
 
 
 
 
 
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Getyourguide
 
 
 
 
 
 
 
 
 
Excellent4.8317 reviews
 
4.8
 
Excellent317 reviews
 
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   Google    Tripadvisor    Trustindex    Getyourguide  
 
 
 
 
 
  
 
Excellent4.9141 reviews
 
4.9
 
Excellent141 reviews
 
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Excellent4.9125 reviews
 
4.9
 
Excellent125 reviews
 
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Poor1.01 reviews
 
1.0
 
Poor1 reviews
 
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Excellent4.650 reviews
 
4.6
 
Excellent50 reviews
 
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 Posted on Getyourguide  
 
  
 
 
 GetYourGuide Traveller 
 
7 January 2026
 
 
 Verified 
I emailed several times that my Azamara cruise canceled our Eden stop due to weather issues. It was in advance of 24 hours. I kindly adked for a credit to use on the same cruise. I also have a 6 hour e-bike booked on this same cruise. Please advise if I can get a credit and I will book another tour. Respectfully, Nancy Holloway
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Helen Goodyear 
 
4 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
+0
A group of 6 organised to do the e-bike self guided tour of Eden. It was the best decision we made and awesome way to see the way parts of Eden. Booking was a breeze and instructions to finding where to pick up the bikes was very clear and convenient to the pier where we got off our cruise ship. Kerrie and Jess were super friendly and patient as we got ourselves organised. The bikes were top quality and easy to ride, Kerrie gave us all the instructions and coaching we needed to get on our way. We had a ball even though the weather was a bit hit & miss. I can’t recommend this company highly enough. If you get the chance to go to Eden, make sure you book your chosen activity through Navigate Expeditions. 10 out 10!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Heather Pettina 
 
11 November 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
We prebooked our e-bike hire ahead of our visit to Eden via cruise ship. The company were great, communicating with us via email with route suggestions, safety video, and instructions about pick up prior to our arrival. It was easy to find the bikes, just a short stroll from the cruise ship. When we arrived the staff were friendly and helpful- explaining everything and answering our questions.  We had booked medium bikes but were able to swap to the small size which was perfect for us ( I am 5 foot 3 inches, 163cm). The bikes were well maintained and fully charged. They came with helmets and a lock so we could secure them safely while swimming. The map on the front basket made navigation easy. This was or first time riding e-bikes and we loved it. They easily handled the hills around Eden.  Four hours hire gave us enough time to cycle around the lake and back with stops at the Mary Mackillop museum, various lookouts, the beach, swimming at Aisling Rock Pool, and bird watching around the lake. Such a fabulous way to explore Eden. Highly recommended!
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Marie 
 
11 November 2025
 
 
 Verified 
Fabulous way to explore Eden! We prebooked our e-bike hire ahead of our visit to Eden via cruise ship. The company were great, communicating with us via email with route suggestions, safety video, and instructions about pick up prior to our arrival. It was easy to find the bikes just a short stroll from the cruise ship. When we arrived the staffwere friendly and helpful- explaining everything and answering our questions. We had booked medium bikes but were able to swap to the small size which was perfect for us ( I am 5 foot 3 inches, 163cm). The bikes were well maintained and fully charged. They came with helmets and a lock so we could secure them safely while swimming. The map on the front basket made navigation easy.This was or first time riding e-bikes and we loved it. They easily handled the hills around Eden. Four hours hire gave us enough time to cycle around the lake and back with stops at the Mary Mackillop museum, various lookouts, the beach, swimming at Aisling Rock Pool, and bird watching around the lake. Such a fabulous way to explore Eden. Highly recommended!
  
 
 
 
 
 
 Posted on Tripadvisor  
 
  
 
 
 Barry G 
 
16 March 2025
 
 
 Verified 
A day at Eden Friendly staff happy to help beginners on Ebikes.Bikes are better than other local company and the rates are better as well .4 hours hire gives you time to look at shops and museums great day .