We require a minimum of 4 guests to confirm a tour, but don’t worry if you’re booking for less!

If your group is smaller than four (especially outside of school holidays), please contact us. We’ll gladly check our schedule to see if we can combine your booking with another confirmed group.

If the minimum of 4 guests isn’t met three days before the departure, we’ll email you with your options: transfer to another confirmed tour time, receive a full refund, or pay the equivalent of 4 guests to guarantee your private departure.

If your tour has not met the minimum requirement of 4 guests three days before the scheduled departure, we will notify you by email with the following options:

• Guarantee the Departure: You can choose to pay for the additional empty spots needed to reach the minimum number. Note: If more guests book onto the tour before departure, this additional payment may be refunded to you.

• Transfer Your Booking: Move your booking to another date that has a confirmed departure.

• Full Refund: Cancel your booking and receive a complete refund.

If we cancel a tour due to severe weather or operational requirements, we will notify you as soon as possible and offer you a choice of either a full refund or an alternative activity/date.

A 10% surcharge will be applied to all bookings on NSW Public Holidays to help offset the increased wage expenses incurred on these days.

Please read our full Terms and Conditions before booking.

Absolutely! This tour is about more than just eating. It’s a unique and fascinating experience learning about the sustainable oyster farming journey right on the beautiful Pambula River. For guests who prefer not to shuck and eat oysters, the farm will provide a delicious local cheese platter as an alternative. Just be sure to let us know on your booking form!

Yes, absolutely! This is a great, hands-on experience for kids who are interested in where their food comes from and love being outdoors.

• For the full experience: Children are welcome to join both the kayaking and the oyster farm tour.

• For kayaking only: If you’d prefer your kids only do the kayaking, please contact us. 

Please note: We require a minimum of four guests for the oyster farm component of the tour to run.

No, you do not! Our tours are perfect for active individuals with good balance who have never been kayaking before. We use stable, easy-to-paddle kayaks, and our friendly guides will provide a brief but thorough instruction session before we depart.

Yes, your safety is our top priority. We provide comfortable, correctly sized Personal Flotation Devices (PFDs), or life jackets, for all guests, including children, which must be worn at all times while kayaking. Our guides are trained in water safety and first aid.

The price includes everything you need for a fantastic day out:

• Guided kayak tour of the Pambula River.

• All necessary equipment (kayak, paddle, and safety gear).

• Guided oyster farm tour and shucking demonstration.

• Oyster tasting or local cheese platter.

• Wholesome Morning Tea

• Waterproof dry bags, reef shoes and rain gear (if needed).

Cancellation by you

• The Traveller may cancel the services at any time, however, if the Traveller cancels the services:

• More than 48 hours prior to the commencement of the services, Navigate Expeditions may retain 10% of the amount paid as an administration fee.

• Less than 48 hrs prior to the commencement of the service or if the guest does not appear for the service, Navigate Expeditions may retain 100% of the total amount paid.

Cancellation by us

Navigate Expeditions may cancel the Service for any reason and at any time before the commencement of the Services, including if the number of Travellers participating in the Services does not meet the minimum number of guests required by Navigate Expeditions, or if third party providers cancel all or part of the Services. In this event, Navigate Expeditions will provide a full refund of all monies paid.

You can read our full Terms and Conditions here